FAQ

Everything you need to know.

How long does shipping take?

Most orders ship within 1-3 business days. Delivery to the US typically takes 7-15 business days after shipping. You will receive a tracking number once your order ships.

Is shipping really free?

Yes — free shipping on every single order, no minimum. No codes, no catches.

Where do you ship?

We ship to the US, Canada, UK, Australia, most of Europe, and 30+ countries worldwide. If your country isn't listed at checkout, reach out and we'll see what we can do.

Can I return my order?

Yes. We offer a 30-day money-back guarantee. If you're not happy with your purchase for any reason, contact us and we'll make it right — refund or replacement. See our full policy at covafinds.com/refunds.

How do I track my order?

You'll receive a shipping confirmation email with a tracking number once your order ships. You can use that number at 17track.net for real-time updates.

My order hasn't arrived — what do I do?

If your order is past the estimated delivery window, contact us at covafinds.com/contact. We'll investigate and either resend or refund — whichever you prefer.

Are these products high quality?

We curate every product we carry. We only list items with verified supplier quality and strong demand signals. That said, if anything arrives and doesn't meet your expectations, our 30-day return policy covers you.

How do I pay?

We accept all major credit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and other payment methods via Stripe — fully encrypted and secure.

Can I change or cancel my order?

Orders begin processing immediately after payment. Contact us as soon as possible at covafinds.com/contact and we'll do our best. Once shipped, we can't cancel but our return policy still applies.

Do you have a loyalty program or discounts?

Not yet — but sign up for our email list and you'll be first to know when we run sales or launch exclusive drops.